About

I do my best work when I can get close to the problem.

Radley Teruel, Senior Product Designer

I’m a Senior Product Designer based in the San Francisco Bay Area. For the past five years I’ve focused on complex enterprise products. I’m drawn to work where the stakes are real, the workflows are deep, and the people using them depend on getting it right.

What drew me to that work, and keeps me there, is access. I want to be close to the people using the product. That means weekly working sessions, direct feedback, and the kind of ongoing relationship where you actually understand how someone thinks about their job. That proximity is where good design comes from, and it’s hard to replicate any other way.

My most recent role was at Collective Health, where I was part of the Plan Authoring Suite from the start. I worked alongside my design manager early on, and as the project matured I took on increasing responsibility until I was leading the design end to end. For the next four years I was the primary and eventually sole designer on the project. We shipped an MVP, then kept building, adding features that helped the operations team support an expanding client base. That accountability shaped how I think about ownership, and I wouldn’t trade it.

I push to be involved before the decisions are made. I run working sessions, present to exec stakeholders, and spend real time with the people who will actually use what I build. I’m not precious about process. I care about outcomes. And I’ve found that the messier and more ambiguous the problem, the more useful I tend to be.

Some of the best moments in my career have been in a working session when something clicks for the whole room, not just me.